EMERGENCY CONTACT: Our office's are open Monday - Friday 9am to 5pm, if you have an emergency that can not be dealt with during these hours please contact Regent Security on 0845 371 0101 and quote 70870 as your reference number.
Please remember to use this as an EMERGENCY only. Any calls not deemed an emergency will be charged at £35.00 per call out and £25 per additional hour spent on site which is payable by the tenant.
To avoid the cost of a call out being charged to you - click here to see what is and isn't classed as an emergency
USEFUL CONTACT NUMBERS IN CASE OF AN EMERGENCY:
- Emergency Services: 999
- Police- Non Emergency: 0116 222 2222 OR 101
- Transco - Gas Emergency: 0800 111 999
- Severn Trent Water: 0800 783 4444
How do i ensure safe cooking practices?
What do I do if I can smell gas?
What happens if I misuse the fire equipment?
It is an offence to tamper with any fire equipment including the fire alarm system and fire extinguishers. An automatic fine of £125 will be charged for any incident involving the misuse of fire equipment plus the cost of putting the damage right