Avoid any costs being passed onto you - before submitting a maintenance request refer to the maintenance guide by clicking here.
PLEASE NOTE: If a maintenance log is requested and your maintenance issue could have been resolved by yourself, a charge will apply for call out. Click here for list of charges and fee's
If a timed appointment has been booked in with a contractor or a delivery company - a missed contractor appointment charge will apply (the cost of the invoice which we are charged)
(Addressing maintenance issues may be subject to the Landlord’s authorization, obtaining parts and/or any reasonable unforeseeable events.