RESERVING A ROOM

How do i arrange a viewing


You can arrange a viewing by either contacting us using the details on the “Contact Us” page or by giving our student friendly team a call on 0116 2541 541 .




Reserving a Property


To reserve a property, first contact us to see if your chosen property is still available. You will then be required to complete a reservation form and pay your admin fee and holding deposit (this will then be converted into a security deposit once all checks have been carried out, documentation requested is recieved and an ASTA is signed). Click here for more information on holding/security deposits. We will then prepare a tenancy agreement for you to sign, detailing the instalment dates going forward. Once the payments have been made and the tenancy agreement is signed, your property will be secure. Please note - a UK guarantor is required - if you can't secure a UK guarantor you will have to pay your rent either upfront or in 2 installements (every 6 months), this is strictly at the landlords discretion. If you do not agree to these terms, you will lose any monies paid - so please, ensure you have a UK guarantor before paying any monies and making a reservation with us.




What is a UK Guarantor and why do i need one?


A UK guarantor is a resident in the UK that would sign a form stating that they would pay the rent if you cannot make payment or fall behind with payments for any reason. (This cannot be another student) Please note - a UK guarantor is required - if you can't secure a UK guarantor you will have to pay your rent either upfront or in 2 installements (every 6 months), this is strictly at the landlords discretion. If you do not agree to these terms, you will lose any monies paid - so please, ensure you have a UK guarantor before paying any monies and making a reservation with us.




What if i don't have a UK Guarantor


We would ask you to pay your rent in 2 equal installments or the annual rent upfront. Alternatively you can contact housing hand who provide guarantees for tenants who do not have a suitable guarantor. You can contact them using this link http://www.housinghand.co.uk.




Are there any extra costs?


No, all our costs are outlined clearly in our tenancy agreement which you will have the opportunity to read before signing. you can also visit 'our fee's' page for a transparent list of fee's or charges Please note that a non refundable booking fee of £99 is payable to take the property off of the market - should you wish to read a sample tenancy agreement prior to paying any money, we would be more than happy to provide you with a sample tenancy agreement




What if my plans change and I am unable to take the property?


If you decide not to take the property and have not yet signed a tenancy agreement then you would lose your adminstration fee and the holding deposit that you have already paid ( click here for more information on your holding deposit). If you have signed a tenancy agreement then you would have to find a suitable replacement for your flat/room and you would be responsible for any rent payments until a replacement is found. YOU MUST NOTIFY US AS SOON AS POSSIBLE Tenant re-assignement fee's can be found on the 'our fees' page




How long is my tenancy?


This depends on the property that you have taken. Most of our tenancies start on 1st July until the following June but with only 48 paying weeks as your rent is discounted by 50% for the summer for non-occupancy.




Can i leave my belonging in the property over the summer?


As long as you have a tenancy that starts in the summer with a half rent period then you can leave your belongings in the property. However, If belongings are left over the summer we will be unable to carry out any maintenance work or cleaning that needs doing. It will be your responsibilty to clean the room when you arrive (and when you move out). Maintenance will be carried out on a priority basis when you do finally move in You will need to collect the keys from our office during our opening hours (provided that you have handed in all relevant documents- see below) and return them the same day no later than 3pm.





+CONTACT US

47 Western Boulevard,

Leicester,

LE2 7HN

0116 2541 541

info@thestudenthive.co.uk

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